Seasonal Retail Commission Sales Associate - Fine Jewelry, Flat Iron Crossing

Macy's•Broomfield, CO

5h•$17 - $23

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in Macy’s Fine Jewelry and Watch Complex, creating welcoming, comfortable, and personalized shopping experiences. You use knowledge of precious metals, gemstones, luxury brands, and fine craftsmanship to educate customers and recommend items that match their tastes, preferences, and budgets. You build client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help maintain the security, accuracy, organization, and presentation of merchandise and work with your team to achieve sales goals and operational excellence in the Fine Jewelry department. Daily work includes preparing and organizing the sales floor, reviewing sales goals and product information, assisting customers, maintaining stock and signage, replenishing merchandise, supporting merchandise moves, and promoting loyalty benefits. The role requires regular, dependable attendance and punctuality, and availability for days, evenings, weekends, and holidays. Schedules include weekend shifts; hours depend on business needs and colleague availability. The posting identifies the role as seasonal.

Requirements

1–2 years of related experience required.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
Ability to use point-of-sale technology and digital tools effectively.
Ability to meet sales goals and support accurate stock presentation, replenishment, and asset protection compliance.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
Use product knowledge to educate customers and recommend jewelry and watches suited to their preferences and budgets.
Build lasting customer relationships through consultative selling, hospitality, and use of clienteling tools and programs.
Meet and surpass daily sales goals, including Client and Protection plan goals.
Promote loyalty benefits, warranty programs, offers, product launches, and credit account opening.
Support inventory processing, fulfillment, merchandise storage, replenishment, organization, presentation, pricing, and merchandise moves.
Maintain merchandise security and comply with asset protection practices.
Use point-of-sale technology and digital shopping tools to support transactions and the customer experience.
Participate in sales events, vendor training, and ongoing product education.
Prepare and maintain a clean, organized, and shoppable sales floor.
Support teammates and contribute to store results and operational excellence.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice