Seasonal Retail Commission Sales Associate - Fine Jewelry, Glendale Galleria
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items that match their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and collaborate with the team to achieve sales goals and operational excellence. Daily work includes preparing and organizing the sales floor, reviewing goals and learning about products, trends, and promotions, engaging customers, maintaining stock presentation and replenishment, updating signs and pricing, and supporting merchandise moves. You promote loyalty benefits, provide attentive service through the completion of each customer interaction, and support colleagues through collaboration and ongoing learning.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Use point-of-sale technology, handheld equipment, cash registers, and digital tools effectively.
- Meet the physical requirements of talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Stand for at least two consecutive hours and lift at least 25 pounds.
- Have close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of precious metals, gemstones, and luxury brands to educate customers and assist with selections.
- Build client relationships through consultative selling, hospitality, and use of clienteling tools and programs.
- Meet sales goals and achieve Client and Protection plan goals.
- Promote loyalty, warranty, and credit account benefits and acquire new customers.
- Use point-of-sale technology and digital shopping tools to complete transactions and support customers.
- Support inventory, fulfillment, stock processing, presentation, organization, storage, and replenishment.
- Maintain merchandise security and accuracy, asset protection compliance, signs, pricing, and an organized, shoppable sales floor.
- Support sales events, special events, vendor training, and ongoing product education.
- Collaborate with colleagues to deliver store results and operational excellence.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
