Seasonal Retail Commission Sales Associate - Fine Jewelry, St Louis Galleria
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, craftsmanship, and luxury brands to educate customers and help them select items that fit their tastes, preferences, and budgets. You build client relationships through consultative selling, hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and work with the team to support operational excellence in the Fine Jewelry department. The position requires 1–2 years of related experience and has seasonal status. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.
Requirements
- 1–2 years of related experience.
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers.
- Ability to perform the essential physical requirements, including standing, moving, reaching, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders.
- Ability to stand for at least two consecutive hours.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Deliver personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge of precious metals, gemstones, craftsmanship, and luxury brands to help customers select products.
- Build customer relationships through consultative selling, hospitality, and use of clienteling tools.
- Meet sales goals, including Client and Protection plan goals, and acquire new customers by opening credit accounts and explaining loyalty benefits.
- Promote loyalty and warranty programs, offers, product launches, and sales events.
- Use point-of-sale technology and digital shopping tools to complete transactions and support the shopping experience.
- Support inventory, fulfillment, processing, presentation, organization, storage, replenishment, pricing updates, and merchandise moves.
- Maintain merchandise security, accurate stock presentation, and asset-protection compliance.
- Support special events and participate in vendor training and ongoing education.
- Keep the sales floor clean, organized, and ready for customers.
- Collaborate with teammates to achieve sales goals and operational excellence.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
