Seasonal Retail Commission Sales Associate - Fine Jewelry, City Creek Center
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them choose products suited to their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and use of the clientele program, you build lasting customer relationships. You work to meet sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities, and participate in special events. You help ensure merchandise security, accuracy, and presentation, and work with the team to achieve sales goals and operational excellence. Daily work includes preparing and maintaining a clean, organized sales floor; reviewing goals, product arrivals, trends, and promotions; welcoming and assisting customers; processing, presenting, storing, organizing, and replenishing merchandise; updating signs and pricing; and sharing loyalty program benefits. Colleagues collaborate with one another and continually improve their product knowledge and service to support customer, individual, and store results. The role requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts and depend on business needs and colleague availability. Seasonal employment is indicated by the job title.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and Client and Protection plan goals.
- Ability to stand for at least two consecutive hours.
- Ability to lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Deliver exceptional, personalized customer service and create welcoming shopping experiences.
- Use product knowledge about fine jewelry, precious metals, gemstones, and luxury brands to educate customers and recommend products suited to their preferences and budgets.
- Build customer relationships through consultative selling and use of clientele tools and programs.
- Meet and surpass sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and protection plans and share loyalty benefits.
- Acquire new customers by opening credit accounts and communicating credit and loyalty benefits.
- Use point-of-sale technology and digital shopping tools to support transactions and the customer experience.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, and replenishment.
- Maintain accurate pricing and signage, a shoppable sales space, merchandise security, and asset-protection compliance.
- Participate in sales events, vendor training, and ongoing product education.
- Collaborate with teammates to support special events and operational excellence.
- Prepare the sales floor by reviewing sales goals, new arrivals, top-selling items, trends, and promotions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
