Seasonal Retail Commission Sales Associate - Fine Jewelry, Memorial City
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming and personalized shopping experiences. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their preferences and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and the clientele program. The role includes meeting sales goals, promoting loyalty and warranty programs, supporting inventory, fulfillment, and special events, and ensuring merchandise security, accuracy, and presentation. You collaborate with teammates to achieve sales goals and maintain operational excellence in the Fine Jewelry department. Colleagues prepare the sales floor, review goals and product updates, assist customers, maintain stock and presentation, update signs and pricing, and promote loyalty benefits. The position requires flexible availability, including days, evenings, weekends, and holidays. Schedules depend on business needs and availability; all schedules include weekend shifts. The posting describes this as a seasonal position.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and client and protection plan goals.
Responsibilities
- Provide excellent, personalized customer service and help customers select fine jewelry and watches.
- Use product knowledge to educate customers about precious metals, gemstones, craftsmanship, and luxury brands.
- Build client relationships through consultative selling, hospitality, and use of clientele tools.
- Meet and surpass daily sales goals, as well as client and protection plan goals.
- Promote loyalty, warranty, and credit programs and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Support inventory, fulfillment, replenishment, merchandise moves, and special events.
- Maintain accurate, secure, organized, and well-presented merchandise and sales-floor space.
- Update signs and pricing and comply with asset-protection requirements.
- Participate in vendor training and ongoing product and trend education.
- Collaborate with colleagues to support customers, sales goals, and operational excellence.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
