Seasonal Retail Commission Sales Associate - Fine Jewelry, Oglethorpe

Macy's • Savannah, GA

6h • $15 - $21

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming and personalized shopping experiences. You use knowledge of precious metals, gemstones, craftsmanship, and luxury brands to educate customers and help them select items that fit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program.

You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, participating in special events, and maintaining merchandise security, accuracy, and presentation. You collaborate with the team to meet sales goals and uphold operational excellence in the department.

Daily work includes preparing and organizing the sales floor; reviewing sales goals, product information, trends, and promotions; welcoming and assisting customers; maintaining stock, signage, pricing, and merchandise presentation; and sharing loyalty benefits while providing a thoughtful checkout experience. The role requires flexible availability, including days, evenings, weekends, and holidays. Weekend shifts are part of the schedule requirements, and hours depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

• 1–2 years of related experience required.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to provide product recommendations and assist with fittings and digital shopping tools.
• Ability to use point-of-sale technology and digital tools effectively.
• Ability to meet sales, Client, and Protection plan goals.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide knowledgeable, personalized customer service and product recommendations in Fine Jewelry and Watches.
• Build customer relationships through consultative selling, hospitality, and use of clienteling tools and programs.
• Meet daily sales goals and Client and Protection plan goals.
• Promote loyalty, warranty, and protection plans, and acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
• Support inventory processing, fulfillment, storage, replenishment, merchandise moves, signage, and pricing updates.
• Maintain secure, accurate, organized, and shoppable merchandise displays and sales-floor presentation.
• Participate in sales events, vendor training, and ongoing product education.
• Collaborate with colleagues to support customers, special events, and operational excellence.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed