Seasonal Retail Commission Sales Associate - Fine Jewelry, Visalia
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating shopping experiences that make customers feel welcomed, comfortable, and valued. You use product knowledge about precious metals, gemstones, and luxury brands to educate customers and help them select pieces suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. The role includes meeting sales goals, promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure the security, accuracy, and presentation of merchandise while working with the team to achieve sales goals and operational excellence. Daily work includes preparing and organizing the sales floor, reviewing sales goals and product information, engaging customers, maintaining merchandise processing and presentation, replenishing stock, updating signs and pricing, and supporting merchandise moves. Colleagues promote loyalty benefits, assist customers through checkout, and collaborate with teammates to deliver strong customer service and store results. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and achieve Client and Protection plan goals.
Responsibilities
- Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
- Educate customers about precious metals, gemstones, luxury brands, and product options, and recommend items suited to their preferences and budgets.
- Build customer relationships using consultative selling, hospitality, and clienteling tools.
- Meet and surpass sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and credit programs and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Support inventory, fulfillment, processing, presentation, organization, storage, replenishment, and merchandise moves.
- Ensure merchandise security, accuracy, asset protection compliance, and a clean, organized, shoppable sales floor.
- Update signs and pricing and support sales events and vendor events.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and participate in ongoing and vendor training.
- Collaborate with colleagues to support customers, communities, and store results.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
