Seasonal Retail Commission Sales Associate - Fine Jewelry, Ridgedale

Macy's•Minnetonka, MN

5h•$17 - $23

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued customer experiences. You use product knowledge about precious metals, gemstones, and luxury brands to educate customers and help them select items that suit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. The role includes meeting sales goals, promoting loyalty and warranty programs, supporting inventory and fulfillment activities and special events, and ensuring merchandise security, accuracy, and presentation. You work with the team to achieve sales goals and maintain operational excellence. Daily work includes preparing the sales floor, reviewing goals and product information, engaging customers, maintaining and replenishing merchandise, updating signs and pricing, using point-of-sale and digital tools, and promoting loyalty benefits. The position requires flexible availability, including days, evenings, weekends, and holidays; schedules include weekend shifts and depend on business needs and colleague availability.

Requirements

1–2 years of related experience.
Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations and assist with fittings and digital shopping tools.
Ability to use point-of-sale technology and digital tools effectively.
Ability to meet sales goals and support accurate stock presentation, replenishment, and asset protection compliance.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
Use knowledge of precious metals, gemstones, luxury brands, trends, and promotions to educate customers and support purchasing decisions.
Build customer relationships and loyalty through consultative selling, clienteling tools, loyalty programs, and customer offers.
Meet daily sales goals and achieve client and protection plan goals.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Promote warranty and loyalty programs and participate in sales events and vendor training.
Support inventory, fulfillment, merchandise processing, presentation, organization, storage, replenishment, and merchandise moves.
Update signs and pricing and maintain a clean, organized, shoppable sales floor.
Ensure merchandise security, accuracy, and compliance with asset protection requirements.
Use point-of-sale technology, cash registers, handheld equipment, and digital shopping tools to support transactions and customer experience.
Collaborate with teammates to support customers, special events, sales goals, and operational excellence.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice