Seasonal Retail Commission Sales Associate - Fine Jewelry, Summerlin
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, fine craftsmanship, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. Through consultative selling, hospitality, and the clientele program, you build lasting customer relationships. The role includes meeting sales goals, promoting loyalty and warranty programs, supporting inventory and fulfillment activities and special events, and ensuring the security, accuracy, and presentation of merchandise. You work with the team to achieve sales goals and operational excellence. Daily work includes preparing the sales floor, reviewing goals and product information, engaging customers, maintaining stock and merchandise presentation, replenishing items, updating signs and prices, and promoting loyalty benefits. The role also involves using point-of-sale technology and digital tools, acquiring new customers, opening credit accounts, and meeting Client and Protection plan goals.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to stand for at least two consecutive hours and perform frequent movement, reaching, and other physical activities.
- Ability to lift at least 25 pounds and stoop, kneel, crouch, and climb ladders.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.
Responsibilities
- Provide welcoming, knowledgeable, personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of precious metals, gemstones, craftsmanship, and luxury brands to educate customers and assist with purchases.
- Build customer relationships through consultative selling, hospitality, and use of clienteling tools and the clientele program.
- Meet and surpass daily sales goals, as well as Client and Protection plan goals.
- Promote loyalty, warranty, and credit account programs and communicate their benefits to customers.
- Use point-of-sale technology and digital shopping tools to support transactions and enhance the shopping experience.
- Support inventory, fulfillment, stock processing, presentation, organization, storage, replenishment, and merchandise moves.
- Maintain merchandise security, accurate stock presentation, asset protection compliance, and an organized, shoppable sales floor.
- Update signs and pricing and support sales events and vendor events.
- Review sales goals, new arrivals, top-selling items, trends, and promotions; participate in ongoing training and vendor education.
- Collaborate with colleagues to support customers, special events, and operational excellence.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
