Seasonal Retail Commission Sales Associate - Fine Jewelry, Modesto Vintage Fair
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge about precious metals, gemstones, and luxury brands to educate customers and help them select pieces that match their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and collaborate with the team to achieve sales goals and operational excellence in the Fine Jewelry department. The position requires 1–2 years of related experience. Schedules include weekend shifts; hours depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week.
Requirements
- 1–2 years of related experience.
- Flexible availability to work days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of precious metals, gemstones, fine craftsmanship, and luxury brands to educate customers and assist with purchases.
- Build customer relationships through consultative selling, hospitality, and use of clienteling tools and the clientele program.
- Meet and surpass daily sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and credit account programs and communicate their benefits to customers.
- Support inventory, fulfillment, replenishment, merchandise moves, and special events.
- Maintain accurate, secure, organized, and shoppable merchandise displays, including processing stock and updating signs and pricing.
- Use point-of-sale technology and digital shopping tools to facilitate transactions and improve the customer experience.
- Participate in vendor training, events, and ongoing education to stay informed about products, promotions, and trends.
- Collaborate with colleagues to support customers, sales results, and operational excellence.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
