Seasonal Retail Commission Sales Associate - Fine Jewelry, Orchard Town Center

Macy's•Westminster, CO

About The Position

As a Fine Jewelry Sales Colleague, provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. Use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. Build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. Meet sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and ensure merchandise security, accuracy, and presentation. Work with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. Maintain a clean, organized, and shoppable sales floor; review sales goals, new arrivals, trends, and promotions; provide personalized service; process, present, store, organize, and replenish stock; update signs and pricing; and support merchandise moves. Promote loyalty benefits, thank customers, and collaborate with colleagues to deliver store and individual results. This is a seasonal role. Schedules include weekend shifts, with availability needs spanning days, evenings, weekends, and holidays. Hours depend on business needs and colleague availability. The role requires 1–2 years of related experience and the ability to perform the listed physical duties, including standing for at least two consecutive hours and lifting at least 25 pounds.

Requirements

1–2 years of related experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations and assist with fittings and digital shopping tools.
Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers to process transactions.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, reach (including above eye level), and move constantly.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology.

Responsibilities

Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
Educate customers about precious metals, gemstones, luxury brands, and merchandise to help them select items that suit their needs and budgets.
Build client relationships through consultative selling, hospitality, and active use of clienteling tools and the clientele program.
Meet and surpass daily sales goals, including client and protection plan goals.
Promote loyalty benefits, warranty programs, and credit accounts.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Maintain an organized, clean, shoppable sales floor and ensure merchandise is accurately presented, secured, and replenished.
Support inventory, fulfillment, merchandise moves, signage and pricing updates, and special events.
Participate in vendor training and ongoing education about products, promotions, and trends.
Collaborate with colleagues to achieve sales goals and operational excellence.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice