Seasonal Retail Commission Sales Associate - Fine Jewelry, Valencia Town Center
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and the clientele program, you build lasting customer relationships. Along with meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and help ensure merchandise security, accuracy, and presentation. You collaborate with colleagues to achieve sales goals and maintain operational excellence in the Fine Jewelry department. Daily work includes preparing and organizing the sales floor, reviewing sales goals and product information, engaging customers, processing and replenishing merchandise, updating signs and pricing, and supporting merchandise moves. Colleagues promote loyalty benefits, provide a courteous checkout experience, and work collaboratively to serve customers and communities. The role is seasonal and requires weekend shifts; availability for days, evenings, weekends, and holidays is requested. Hours depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings and digital shopping tools, and create a welcoming and supportive shopping experience.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and Client and Protection plan goals.
Responsibilities
- Provide welcoming, knowledgeable customer service and personalized product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items.
- Build customer relationships through consultative selling and use of clienteling tools and the clientele program.
- Meet and surpass daily sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and credit programs and share their benefits with customers.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, and replenishment.
- Maintain accurate signs and pricing, support merchandise moves, and ensure merchandise security and asset protection compliance.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Participate in sales events, vendor training, and ongoing product education.
- Keep the sales floor clean, organized, and ready for customers, and collaborate with colleagues to achieve team and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
