Seasonal Retail Commission Sales Associate - Fine Jewelry, Stamford Town Center
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating shopping experiences in which customers feel welcomed, comfortable, and valued. You use product knowledge and personalized service to help customers select fine jewelry and watches that suit their tastes, preferences, and budgets, while building lasting client relationships through consultative selling, genuine hospitality, and the clientele program. You work toward sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities, and assist with special events. You help ensure merchandise security, accuracy, and presentation, while collaborating with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. Daily work includes preparing and organizing the sales floor, reviewing goals and product information, engaging customers, processing and replenishing stock, maintaining signs and pricing, and supporting merchandise moves. Colleagues promote loyalty benefits, provide a thoughtful end to each customer interaction, and support one another through collaboration and ongoing learning.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings and digital shopping tools, and create a welcoming, knowledgeable, and supportive shopping experience.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and client and protection plan goals.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Responsibilities
- Provide welcoming, knowledgeable, personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select products suited to their preferences and budgets.
- Build customer relationships through consultative selling and use of clienteling tools and the clientele program.
- Meet and surpass daily sales goals, including client and protection plan goals.
- Promote loyalty, warranty, and credit programs and communicate loyalty benefits and offers.
- Support inventory processing, storage, organization, replenishment, fulfillment, and merchandise moves.
- Maintain accurate signs and pricing and ensure merchandise security, asset protection compliance, and an organized, shoppable presentation.
- Use point-of-sale technology and digital shopping tools to support transactions and improve the shopping experience.
- Participate in vendor training, ongoing education, sales events, and special events.
- Collaborate with colleagues to support customers, achieve team and store results, and maintain operational excellence.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
