Seasonal Retail Commission Sales Associate - Fine Jewelry, Southland Mall - FL

Macy's•Cutler Bay, FL

6d•$15 - $21•Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, hospitality, and use of the clientele program. The role includes meeting sales goals, promoting loyalty and warranty programs, supporting inventory and fulfillment activities and special events, and ensuring merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. Daily work includes preparing and organizing the sales floor, reviewing sales goals and product information, welcoming and assisting customers, maintaining merchandise presentation and stock, updating signs and pricing, and sharing loyalty program benefits. The position requires flexible availability, including days, evenings, weekends, and holidays. The posting specifies that all schedules include weekend shifts; hours depend on business needs and colleague availability. This is a seasonal position.

Requirements

1–2 years of related experience required.
Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
Ability to use point-of-sale technology and digital tools effectively.
Ability to meet sales goals and support accurate stock presentation, replenishment, and asset protection compliance.
Ability to stand for at least two consecutive hours and to lift at least 25 pounds.
Ability to talk, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
Close vision, color vision, depth perception, and focus adjustment required.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Deliver outstanding, personalized customer service and create welcoming shopping experiences.
Use knowledge of precious metals, gemstones, and luxury brands to educate customers and recommend suitable products.
Build lasting client relationships through consultative selling, hospitality, and use of clientele tools.
Meet and surpass daily sales goals, as well as client and protection plan goals.
Promote loyalty, warranty, and credit account programs and explain their benefits.
Use point-of-sale technology and digital shopping tools to support transactions and improve the customer experience.
Support inventory, fulfillment, replenishment, merchandise moves, and special events.
Maintain merchandise security, accurate stock presentation, organization, and an inviting, shoppable sales floor.
Update signs and pricing and stay informed about new arrivals, promotions, trends, and products through training and vendor education.
Collaborate with colleagues to support customers, achieve sales goals, and maintain operational excellence.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice