Seasonal Retail Commission Sales Associate - Fine Jewelry, Beverly Center
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. Through consultative selling, hospitality, and the clientele program, you build lasting customer relationships. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help maintain the security, accuracy, and presentation of merchandise and collaborate with the team to achieve sales goals and operational excellence. The role includes maintaining an organized sales floor, processing and replenishing stock, updating signs and pricing, and supporting merchandise moves. Schedules include weekend shifts and depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience required.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology, computers, handheld equipment, and a cash register to process transactions.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Ability to perform frequent computer and technology use and meet close-vision, color-vision, depth-perception, and focus-adjustment requirements.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of precious metals, gemstones, luxury brands, trends, and promotions to educate customers and support purchasing decisions.
- Build customer relationships through consultative selling, genuine hospitality, and use of clienteling tools and the clientele program.
- Meet and surpass daily sales goals, including Client and Protection plan goals.
- Promote loyalty benefits, warranty programs, credit accounts, and product offers or launches.
- Use point-of-sale technology and digital shopping tools to complete transactions and enhance the customer experience.
- Maintain an organized, clean, and shoppable sales floor; process, present, store, organize, and replenish stock; and update signs and pricing.
- Support inventory, fulfillment, merchandise moves, sales events, vendor training, and special events.
- Help ensure merchandise security, accurate stock presentation, and compliance with asset protection requirements.
- Collaborate with teammates and contribute to store results and operational excellence.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
