Seasonal Retail Commission Sales Associate - Fine Jewelry, Jensen Beach
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in Macy’s Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select pieces suited to their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and the clientele program, you build lasting customer relationships. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and participating in special events. You help ensure merchandise security, accuracy, and presentation, and collaborate with colleagues to achieve sales goals and maintain operational excellence. The role includes maintaining a clean, organized, and shoppable sales floor; learning about new arrivals, popular products, trends, and promotions; providing personalized assistance; processing and replenishing stock; updating signs and prices; and using point-of-sale and digital tools. The position requires flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality. Schedules include weekend shifts and depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week. The position requires frequent standing, moving, reaching, lifting, and use of computers and other technology. Colleagues must be able to stand for at least two consecutive hours, lift at least 25 pounds, and perform tasks such as stooping, kneeling, crouching, and climbing ladders. Close vision, color vision, depth perception, and focus adjustment are also required.
Requirements
- 1–2 years of related experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to talk, move frequently, stand, reach with arms and hands, and use computers, handheld equipment, and cash registers.
Responsibilities
- Provide attentive, personalized customer service and create a welcoming shopping experience.
- Use product knowledge to educate customers and recommend fine jewelry and watches suited to their preferences and budgets.
- Build customer relationships through consultative selling, hospitality, and use of clientele tools.
- Meet sales goals, including client and protection plan goals, and acquire new customers by opening credit accounts and communicating loyalty benefits.
- Promote loyalty and warranty programs and share relevant offers and product launches.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, and replenishment.
- Maintain merchandise security, accuracy, signs, pricing, and asset-protection compliance.
- Participate in sales events, special events, vendor training, and ongoing product education.
- Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
- Collaborate with colleagues to maintain an organized sales floor and achieve individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
