Retail Commission Sales Associate - Fine Jewelry, Oak Park - Part Time
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items that suit their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and the clientele program, you build lasting customer relationships. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities and special events, and ensuring merchandise security, accuracy, and presentation. You collaborate with your team to meet sales goals and uphold operational excellence in the Fine Jewelry department. Daily work includes preparing and organizing the sales floor, reviewing sales goals and product information, assisting customers, processing and replenishing stock, updating signs and pricing, supporting merchandise moves, sharing loyalty benefits, and providing a sincere close to each customer interaction. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts.
Requirements
- 1–2 years of related experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and client and protection plan goals.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge to educate customers about precious metals, gemstones, luxury brands, and products suited to their tastes, preferences, and budgets.
- Build customer relationships through consultative selling, hospitality, and use of clienteling tools and the clientele program.
- Meet and surpass daily sales goals, as well as client and protection plan goals.
- Promote loyalty, warranty, and credit programs and share their benefits with customers.
- Support inventory, fulfillment, processing, organization, storage, replenishment, and merchandise moves.
- Maintain accurate, secure, organized, and well-presented merchandise, including updating signs and pricing and complying with asset protection requirements.
- Support sales events and participate in vendor training and education.
- Use point-of-sale technology and digital shopping tools to support transactions and the customer experience.
- Prepare and maintain a clean, organized, shoppable sales floor.
- Collaborate with teammates to deliver store results and operational excellence.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
