Seasonal Retail Commission Sales Associate - Fine Jewelry, Rosedale Center

Macy's • Roseville, MN

1d • Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items that suit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and the clientele program.

You work toward sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and ensure merchandise is secure, accurate, and well presented. You collaborate with your team to meet sales goals and maintain operational excellence in the Fine Jewelry department. The position requires flexible availability, including days, evenings, weekends, and holidays; schedules include weekend shifts and depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

• 1–2 years of related experience required.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to provide product recommendations and assist with fittings and digital shopping tools.
• Ability to use point-of-sale technology, computers, handheld equipment, and cash registers and process register transactions.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to move constantly, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Deliver exceptional, personalized customer service and create welcoming shopping experiences.
• Educate customers about products and recommend items suited to their tastes, preferences, and budgets.
• Build client relationships through consultative selling, hospitality, and use of clienteling tools.
• Meet and surpass daily sales goals, including client and protection plan goals.
• Promote loyalty benefits, warranty programs, and credit accounts.
• Use point-of-sale technology and digital tools to support transactions and the shopping experience.
• Maintain an organized, clean, shoppable sales floor and ensure accurate merchandise presentation, pricing, and signage.
• Support stock processing, storage, organization, replenishment, fulfillment, and merchandise moves.
• Follow asset protection practices and help ensure merchandise security and accuracy.
• Participate in sales events, vendor training, and ongoing product education.
• Collaborate with colleagues to support special events and achieve individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed