Retail Cleaning Associate

TJX•Coeur D Alene, ID
•Onsite

About The Position

The Retail Cleaning Associate maintains a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor-cleaning equipment and completing cleaning tasks throughout the store, while upholding operational, merchandise, loss-prevention, health, safety, and customer-experience standards. The associate is cross-trained in multiple store areas and supports business needs, including Front End coverage and store recovery.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
  • Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain organizational, cleanliness, and recovery standards throughout the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
  • Follow company health and safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
  • Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor.
  • Support and respond to Front End coverage needs.
  • Follow the company merchandising philosophy and signage standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Follow operational and loss-prevention controls and company policies, including shrink-reduction guidelines.
  • Communicate accurately and effectively with management and Associates.
  • Follow labor laws and company policies and procedures, including meal and break period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Role-model customer-experience practices and support a positive store culture through honesty, integrity, and respect.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • For associates meeting service or hours requirements: 401(k) match, medical/dental/vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto/home insurance discounts, scholarship program, and adoption assistance
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