Retail Center Sales Representative - Greenville, South Carolina

BlueCross BlueShield of South Carolina•Greenville, SC

1d•Onsite

About The Position

The Retail Center Sales Representative sells individual ACA policies and provides consultative sales and service to customers seeking health and ancillary insurance products and information. The role promotes insurance products at retail stores, community and sales events, and other outings; identifies customer needs and recommends appropriate products; handles customer payments; explains product features, benefits, alternatives, and enrollment processes; and pursues sales leads and follow-up. The representative also schedules appointments, conducts information sessions, assists with wellness education, and conducts Personal Health Assessments (PHAs). This is a full-time, 40-hour-per-week position based at 1025 Woodruff Rd Ste A105, Greenville, SC 29607. The schedule is Monday through Friday, with an 8-hour shift during typical business hours of 8:00 a.m. to 5:00 p.m. Occasional overtime may be necessary, and travel between buildings may be required. The role also involves community events after work hours, including weekends. A high school diploma or equivalent and at least one year of retail, sales, and/or marketing experience are required. Department of Insurance licensure must be obtained within 60 days of hire in the state of employment and maintained while in the role. Microsoft Office is required. Experience selling on the Federally Facilitated Marketplace and FFM certification are strongly preferred.

Requirements

High school diploma or equivalent.
At least one year of retail, sales, and/or marketing experience.
Ability to develop and maintain effective relationships with potential customers.
Knowledge of marketing principles, techniques, and the marketplace.
Effective presentation and customer service skills.
Analytical or critical-thinking skills.
Demonstrated verbal and written communication skills.
Effective organizational skills.
Ability to persuade, negotiate, or influence others.
Ability to handle confidential or sensitive information with discretion.
Microsoft Office skills.
Department of Insurance licensure obtained within 60 days of hire in the state employed and maintained while in the job.
Ability to work Monday through Friday on an 8-hour shift during 8:00 a.m.–5:00 p.m. business hours; occasional overtime may be necessary.
Ability to attend community events after work hours, including weekends.
May be required to travel between buildings.

Nice To Haves

Experience selling on the Federally Facilitated Marketplace.
Federally Facilitated Marketplace (FFM) certification.

Responsibilities

Promote individual insurance products at retail stores, community events, sales events, and ad-hoc outings.
Analyze prospective customer needs and match appropriate company products and services.
Receive and handle customer payments.
Present and explain recommended products, benefits, features, and alternatives to customers.
Explain company sales, medical underwriting, and enrollment processes to set realistic customer expectations.
Generate and act on leads for new sales and sales of replacement and add-on products.
Initiate telephone follow-up and outreach.
Schedule appointments for sales and service visits.
Conduct group and individual information sessions.
Assist with wellness education and conduct Personal Health Assessments (PHAs).