Seasonal Retail Cashier & Sales Floor Support - Men's Apparel - International Plaza

Nordstrom•Tampa, FL

9d•$16 - $17

About The Position

The Retail Cashier & Sales Floor Support employee provides customer service at the point of sale and on the sales floor. The role assists customers by phone and at checkout with sales, returns, and other transactions; helps customers make purchase decisions by staying informed about fashion trends and products; and shares information about store events, Nordstrom gift cards, and the Nordstrom Rewards program. The employee also maintains an orderly, stocked cash wrap and sales floor and may support order fulfillment and order pickup in other store areas. This seasonal position requires working in a fast-paced environment, prioritizing customer needs, and adapting to business needs and a flexible schedule. Physical requirements include continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and use of hands for grasping, fine manipulation, pushing, and pulling. The employee may handle bulky or awkwardly shaped merchandise, reach to lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds. The stated pay range is $16.20–$16.85 per hour, with offers dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
Excellent communication and interpersonal skills.
Strong organization and follow-through.
Problem-solving ability.
Proficiency with computers and interest in learning new computer applications.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Assist customers by phone and at checkout with sales, returns, and other transactions while providing excellent customer service.
Listen to customer needs and make the service experience quick, easy, and enjoyable.
Help keep the department ready for customers by straightening, lightly cleaning, and restocking the cash wrap area and sales floor.
Stay informed about fashion trends and products to assist customers with purchase decisions.
Tell customers about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
Support other store areas as needed, including order fulfillment and order pickup.