Retail Bike Technician

DICK'S Sporting Goods • Mentor, OH

7d • $13 - $20

About The Position

The Bike Technician is a technically focused role centered on providing a differentiated customer experience for cyclists. The Bike Technician builds and repairs bicycles according to established procedures and uses personal experience, industry research, and trends to recommend products that align with customers’ needs. The role also supports sales, merchandise presentation, and the wider store team. The position has a targeted pay range of $12.50–$19.50 per hour; the starting rate may vary based on factors including location, experience, and position offered, and will equal or exceed the applicable local minimum wage.

Requirements

• Ability to stand, bend, stoop, reach, push, pull, and occasionally lift items weighing 15 to 35 lbs. (up to five times per hour).
• Ability to stand or walk for extended periods of up to four hours.

Nice To Haves

• Prior experience building, repairing, and selling bicycles is preferred.

Responsibilities

• Provide passionate customer service and create a world-class customer experience through customer engagement, particularly in the Bike Department.
• Recommend products that meet customer needs, drawing on personal experience, research, and industry trends.
• Uphold company merchandise presentation standards.
• Promote company programs, including warranty sales, the Scorecard loyalty program, private-label credit cards, and seasonal promotions.
• Achieve sales goals by selling bicycles and related merchandise.
• Build and repair bicycles according to established procedures.
• Assist with assembling exercise equipment as needed.
• Maintain Bike Department merchandise presentation and signage according to company standards and direction.
• Follow established safety, loss prevention, and standard operating procedures, and maintain confidentiality of company information.
• Support the team across the store as needed and perform other tasks assigned by management.

Benefits

• The company offers a suite of benefits; details are available at www.benefityourliferesources.com.
• The company complies with applicable state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed