Experienced Retail Automotive Service Manager

Midas • Michigan City, IN

9d

About The Position

Midas is seeking an experienced Retail Automotive Service Manager to lead the shop, deliver excellent customer service, drive business, and support technicians’ success. The role manages automotive and general service technicians and oversees shop operations, customer consultations, inspections, repair recommendations, pricing, parts sourcing, inventory, and facility organization. The manager leads, trains, and supervises a team of up to ten employees while aligning with the company’s vision, purpose, core values, and employee creed. Compensation is performance-based, with a salary plus bonus; the posting lists a range of $60,000 to $130,000 per year and also advertises potential earnings of $65,000 to $100,000 or more annually. This is an immediate opening for the right candidate.

Requirements

• At least 5 years of retail store manager experience.
• Automotive service writing experience.
• Excellent customer-service disposition.
• Great communication skills.
• Ability to lead and motivate teammates.
• Team-building skills.
• Ability to follow directions and processes.
• Ability to use computers and software.
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service by listening to and consulting with customers.
• Follow up with customers regarding requested services and estimated completion times.
• Oversee complete vehicle inspections and provide comprehensive recommendations.
• Build computerized repair orders and source parts.
• Deliver and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team in alignment with the company’s vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians’ inspections, diagnosis, and repairs of domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Maintain the cleanliness and organization of the facility.
• Perform other duties as assigned.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Paid time off, including holiday and vacation time
• Paid training
• 401(k)
• 401(k) matching
• Performance-based bonus
• Employee discounts on products and services
• Professional development reimbursement
• Competitive salary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed