Retail Associate - Full Time

Goodwill Industries of West Michigan, Inc.•Holland, MI

1d•Onsite

About The Position

The Retail Associate receives and processes donated goods and materials at the retail store, maintains the sales floor, and operates cash registers. The role includes donation intake and sorting, store-clerk duties, textiles and hardlines processing, and material handling. The position is generally indoors, with occasional outdoor work. It involves routine work with periods of isolated high stress, short deadlines that may require overtime, and required weekend and holiday work. The employee must be available and on call for store emergencies.

Requirements

Must be able to provide positive internal and external customer relations and interact and work with individuals referred for training.
Must be able to think independently in the supervisor's absence.
Must meet production goals and demonstrate quality control and accuracy with sorting and pricing guidelines.
Must follow the 6S Checklist, procedures, signage, and layout.
Must maintain a valid powered industrial truck license when required.
Must be available and on call for store emergency situations.
Physical ability to occasionally exert up to 50 pounds of force and/or lift up to 25 pounds; frequently lift up to 10 pounds; and carry, push, pull, bend, climb, reach, handle, hear, talk, see, and perform repetitive movements.

Nice To Haves

High school diploma or equivalent.
At least one year of experience in retail operations.

Responsibilities

Receive donated items, sort donations by category, and complete paperwork.
Operate the cash register, maintain displays, stock merchandise, and remove empty hangers and outdated merchandise according to the rotation schedule.
Maintain the general appearance and housekeeping of the store.
Follow sorting and pricing guidelines; recognize name-brand, vintage, and collectible items.
Size and hang textiles, differentiate materials, and place them in appropriate containers and z-racks.
Operate powered industrial trucks and other material-handling equipment to move containers and merchandise.
Assemble and disassemble containers, gaylords, and Kit bins.
Make proper use of available space and materials.
Meet production goals and ensure quality control and accuracy in sorting and pricing.
Follow Kaizen principles, including the 6S Checklist, procedures, signage, and layout.
Maintain a valid powered industrial truck license when required.