Retail Associate - Full Time
About The Position
As a Retail Associate, you serve as a brand ambassador and help deliver exceptional in-store experiences through positive customer interactions. You use problem-solving and sales skills to answer questions and make product recommendations while supporting customer service, teamwork, and Columbia Sportswear Company’s mission of connecting active people with their passions. You also help maintain product availability, create visual displays, assist with checkout, and support the Store Leadership team. The role involves assisting customers with product features, benefits, and availability; maintaining visual, cleanliness, and safety standards; processing transactions; and handling the flow of merchandise. The position is in an active retail environment and requires a flexible schedule that may change seasonally or in response to local business trends.
Requirements
- No specific education is required; a high school diploma or GED is preferred.
- Two or fewer years of experience in a position or specialization.
- Skill operating inventory and point-of-sale (POS) systems and other retail software tools.
- Must be at least 16 years of age.
- Ability to communicate clearly with others.
- Ability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
- Ability to frequently move about in an active environment and frequently adjust or move items weighing up to 40 pounds.
Nice To Haves
- High school diploma or GED.
Responsibilities
- Provide exceptional customer service by responding to questions and issues about product features, benefits, and availability.
- Engage with customers to understand their needs and preferences, demonstrate and explain merchandise, and suggest suitable options.
- Maintain store standards for visual merchandising, cleanliness, and safety.
- Retrieve merchandise from the sales floor, stock room, or other inventory locations.
- Perform cash register transactions, including sales, returns, exchanges, and loyalty program connections, efficiently and accurately.
- Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently to contribute to store profitability.
Benefits
- Comprehensive medical coverage with FSA/HSA options, dental, vision, and well-being plans.
- 401(k) participation with company matching.
- Paid time off and floating holidays.
- Quarterly reimbursement program supporting health and fitness.
- Employee Assistance Program, including access to free mental health and financial services, fitness program discounts, and more.
- Paid DEI and volunteer hours.
- Tuition Assistance Program and learning and development courses.
- Employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands.
- Life insurance, disability coverage, flexible spending accounts, health savings account, and voluntary benefits including accident, critical illness, hospital indemnity, and legal services.
- Free, confidential, 24/7/365 counseling services through EAP+.
- Extensive wellness benefits and a generous time-off program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
