Retail Associate - Full-time

TJX•Montrose, CO
•Onsite

About The Position

The Retail Associate is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively, and working as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The position coordinates truck deliveries and merchandise processing, trains and mentors Associates on merchandising and processing principles, and works with the Coordinator on Duty and management to maintain an efficient flow of goods to the sales floor. It also monitors team productivity, supports store organization and recovery, upholds safety and compliance standards, and contributes to shrink reduction and loyalty programs.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Able to multitask.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Able to work effectively with peers and supervisors as a team player.
  • Able to lift heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Create positive internal and external customer experiences and model exceptional customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Coordinate truck deliveries and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to support the efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and reprioritize as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising and signage standards.
  • Maintain organizational, cleanliness, and recovery standards in the backroom.
  • Ensure compliance with recycling and, where applicable, hazardous waste programs.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Give and receive recognition and constructive feedback.
  • Partner with management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefits
  • 401(k) with Associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those who meet service or hours requirements
  • Medical, dental, and vision coverage for those who meet service or hours requirements
  • Health savings account (HSA) for those who meet service or hours requirements
  • Health care flexible spending account (FSA) for those who meet service or hours requirements
  • Life insurance for those who meet service or hours requirements
  • Short- and long-term disability for those who meet service or hours requirements
  • Paid parental leave for those who meet service or hours requirements
  • Paid holidays, vacation, and sick time for those who meet service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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