Retail Associate

Live Nation Entertainment•Las Vegas, NV

About The Position

The Retail Associate serves guests in a professional and friendly manner, using product knowledge and salesmanship to maximize retail revenue. The role involves welcoming guests, helping them explore and select merchandise, maintaining store standards and inventory, handling payments, and communicating with the team. The work environment is fast-paced and requires extended periods of standing and the ability to lift or move items weighing up to 40 pounds using proper lifting techniques.

Requirements

Working knowledge of cash handling, register skills, salesmanship, guest relations, calculator skills, and cash-outs.
Entry-level knowledge of restaurant and music hall operations and retail or merchandising procedures.
Communication, selling, numerical accuracy, and inventory-counting skills.
Ability to educate and sell to guests in a tactful manner and interact with them in a friendly, enthusiastic, and helpful way.
High school diploma.
Must possess U.S. work authorization that does not require employer visa sponsorship.

Responsibilities

Greet guests, anticipate and identify their needs, and respond appropriately.
Encourage guests to browse the store and suggest merchandise.
Thank guests and invite them to return.
Answer guest questions with knowledge of the restaurant and music hall.
Maintain store cleanliness by organizing and cleaning the cash wrap, stocking and folding merchandise, and maintaining daily, weekly, and period-end inventory counts.
Maintain line of sight and store safety.
Maintain merchandise inventory levels, prepare a pull list for the shift, and keep displays neat and orderly.
Handle cash, credit card, traveler’s check, and gift card transactions.
Cash out completely and accurately.
Use the register and point-of-sale system proficiently.