Retail Associate

AMB Group, LLC • Atlanta, GA

8d • Onsite

About The Position

The Retail Associate supports the Atlanta Falcons and Atlanta United Team Store at Mercedes-Benz Stadium, helping deliver an exceptional guest experience. The role involves assisting guests with purchases, maintaining merchandise presentation, supporting inventory operations, and creating memorable interactions that enhance fan engagement. Game days and stadium events are core responsibilities and may include pre-event, event, and post-event operational support.

The associate is expected to represent the AMBSE brands professionally, contribute to retail and event operations, and embrace the organization’s six Core Values: Put People First, Listen and Respond, Include Everyone, Innovate Continuously, Lead by Example, and Give Back to Others.

Requirements

• Strong communication, interpersonal, and teamwork skills.
• Ability to work in a fast-paced, team-oriented, event-driven environment.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Ability to stand, walk, bend, and move throughout scheduled shifts.
• Ability to lift, carry, and move merchandise weighing up to 25 pounds.
• Ability to maintain a professional appearance and positively represent the AMBSE brands.

Nice To Haves

• Previous retail, customer service, hospitality, or guest service experience is preferred.

Responsibilities

• Greet guests, provide product recommendations, answer questions, and create a welcoming environment reflecting AMBSE's commitment to service excellence.
• Process transactions and maintain sales floor and stockroom standards.
• Replenish merchandise and ensure products are accurately displayed and readily available.
• Collaborate with team members and support game-day and special-event operations.
• Identify opportunities to improve efficiency and the overall guest experience.
• Follow company policies, demonstrate professionalism, and positively represent the Atlanta Falcons, Atlanta United, Mercedes-Benz Stadium, and AMBSE brands.
• Perform other duties as assigned to support department, event, stadium, and business needs.
• Embrace and practice the six Core Values: Put People First, Listen and Respond, Include Everyone, Innovate Continuously, Lead by Example, and Give Back to Others.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed