Retail Associate

Columbia Sportswear Company•Saint Augustine, FL

8d•Onsite

About The Position

As a Retail Associate, you serve as a brand ambassador and help ensure exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions and make product recommendations while supporting Columbia Sportswear Company’s values of customer service and teamwork. Retail Associates help keep products available on the sales floor, create visual displays, address customer inquiries, and support efficient checkout operations. The role contributes to the Store Leadership team’s support of the company mission, “Connecting Active People with Their Passions.”

Requirements

Be at least 16 years of age.
Have 2 years or less of experience in a position or specialization.
Have skill operating inventory and point-of-sale (POS) systems and other retail software tools.
Be able to communicate clearly with others.
Be available to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Respond to customer questions and issues about product features, benefits, and availability, and identify customer needs and preferences.
Demonstrate and explain merchandise, suggest suitable product options, and make product recommendations.
Maintain store standards for visual merchandising, cleanliness, and safety.
Retrieve merchandise from the sales floor, stock room, or other inventory locations.
Complete cash register transactions, including sales, returns, exchanges, and loyalty-program connections, accurately and efficiently.
Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently.