Retail Associate

Goodwill Southern California•Chino Hills, CA

About The Position

Goodwill Southern California is hiring Retail Associates to support its mission of Transforming Lives Through the Power of Work. The role helps create a welcoming, organized shopping and donation experience, supports efficient store operations, and contributes to community programs. Associates serve customers and donors, process transactions and donations, prepare and merchandise donated goods, and maintain clean and safe work areas. The position requires flexible shifts, including evenings, weekends, and holidays as needed. The hourly rate is $16.90.

Requirements

  • Ability to read, speak, and write basic English.
  • Comfort using point-of-sale and basic computer systems.
  • Dependable, punctual, and motivated to support a team environment.
  • Strong commitment to Goodwill’s mission and RISE values: Respect, Integrity, Service, and Excellence.

Nice To Haves

  • Some retail, sales, or customer service experience is preferred.

Responsibilities

  • Provide excellent service to customers and donors with professionalism and positivity.
  • Operate cash registers and process transactions accurately.
  • Handle donations with care.
  • Sort, price, and merchandise donated goods according to company standards.
  • Maintain clean, safe, and organized work areas.
  • Support daily store operations and contribute to sales and production goals.
  • Work flexible shifts, including evenings, weekends, and holidays as needed.

Benefits

  • Discount at Goodwill SoCal retail locations.
  • Goodwill Perks discounts on dining, retail, theme parks, and movies.
  • Employee Assistance Program offering mental and physical wellness, financial and legal resources, and career and education partners.
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