Retail Associate

Goodwill Southern California•Rancho Cucamonga, CA

About The Position

Goodwill Southern California is hiring Retail Associates to support its mission of Transforming Lives Through the Power of Work. The role helps create a welcoming and organized shopping and donation experience, keeps stores running efficiently, and supports community programs. Retail Associates provide customer and donor service, process sales and donations, prepare and merchandise donated goods, and contribute to daily store goals. The position requires flexible shifts, including evenings, weekends, and holidays as needed.

Requirements

  • Ability to read, speak, and write basic English.
  • Comfort using point-of-sale and basic computer systems.
  • Dependability, punctuality, and motivation to support a team environment.
  • Commitment to Goodwill’s mission and RISE values: Respect, Integrity, Service, and Excellence.

Nice To Haves

  • Some retail, sales, or customer service experience.

Responsibilities

  • Provide excellent service to every customer and donor with professionalism and positivity.
  • Operate cash registers, process transactions accurately, and handle donations with care.
  • Sort, price, and merchandise donated goods according to company standards.
  • Maintain clean, safe, and organized work areas.
  • Support daily store operations and contribute to sales and production goals.
  • Work flexible shifts, including evenings, weekends, and holidays as needed.

Benefits

  • Hourly rate of $16.90.
  • Discount at Goodwill SoCal retail locations.
  • Discounts on dining, retail, theme parks, and movies through Goodwill Perks.
  • Employee Assistance Program resources for mental and physical wellness, financial and legal matters, and career and education partners.
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