Retail Associate

TJX • Hadley, MA

3d • Onsite

About The Position

The Retail Associate is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor-cleaning equipment and performing a range of cleaning tasks, while adhering to operational, merchandise, health and safety, and loss-prevention standards. Associates are cross-trained across store areas and support customer experience, store recovery, and Front End coverage needs. The position is at the HomeGoods store at 337 Russell Street, Hadley, Massachusetts. The starting pay range is $16.25 to $16.75 per hour; actual pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong organizational skills and attention to detail.
• Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
• Ability to multitask and respond appropriately to changes in direction or unexpected situations.
• Strong verbal and written communication skills, including the ability to listen and respond appropriately.
• Ability to lift heavy objects with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Operate the scrubber and buffer and perform floor care, including dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.
• Maintain cleanliness, organization, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
• Follow company health and safety policies, including refilling essential items in the Lounge, Restrooms, and Front End, and help maintain a safe environment.
• Adhere to operational, merchandise, signage, and loss-prevention controls and standards, including shrink-reduction guidelines.
• Support and model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Work in multiple store areas as needed, including the Backroom, Front End, and Sales Floor, and respond to Front End coverage needs.
• Initiate and participate in store recovery throughout the day as needed.
• Communicate accurately and effectively with management and Associates.
• Follow labor laws and company policies and procedures, including meal and break-period policies.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision coverage for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts for those meeting service or hours requirements
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed