Retail Associate

Goodwill Southern California•Montebello, CA

About The Position

Goodwill Southern California is hiring Retail Associates to support its mission of Transforming Lives Through the Power of Work. The Retail Associate helps create a welcoming and organized shopping and donation experience, keeps stores running efficiently, and supports community programs. The role includes customer and donor service, processing transactions and donations, sorting and merchandising goods, and helping meet store sales and production goals. The position may involve flexible shifts, including evenings, weekends, and holidays as needed.

Requirements

  • Ability to read, speak, and write basic English.
  • Comfort using point-of-sale and basic computer systems.
  • Dependable, punctual, and motivated to work in a team environment.
  • Commitment to Goodwill’s mission and RISE values: Respect, Integrity, Service, and Excellence.

Nice To Haves

  • Some retail, sales, or customer service experience.

Responsibilities

  • Provide professional and positive service to customers and donors.
  • Operate cash registers and accurately process transactions.
  • Handle donations with care.
  • Sort, price, and merchandise donated goods according to company standards.
  • Maintain clean, safe, and organized work areas.
  • Support daily store operations and contribute to sales and production goals.
  • Work flexible shifts, including evenings, weekends, and holidays as needed.

Benefits

  • Discount at Goodwill SoCal retail locations.
  • Goodwill Perks discounts on dining, retail, theme parks, and movies.
  • Employee Assistance Program offering mental and physical wellness, financial and legal resources, and career and education partners.
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