Retail Associate

Goodwill Southern California•Baldwin Park, CA

About The Position

Goodwill Southern California is hiring Retail Associates to support its mission of Transforming Lives Through the Power of Work. The role helps create a welcoming, organized shopping and donation experience, keeps store operations running efficiently, and supports community programs. Retail Associates provide customer and donor service, handle transactions and donations, process and merchandise goods, and help meet sales and production goals. The position may involve flexible shifts, including evenings, weekends, and holidays as needed.

Requirements

  • Ability to read, speak, and write basic English.
  • Comfort using point-of-sale and basic computer systems.
  • Dependable, punctual, and motivated to work in a team environment.
  • Strong commitment to Goodwill’s mission and RISE values: Respect, Integrity, Service, and Excellence.

Nice To Haves

  • Some retail, sales, or customer service experience is preferred.

Responsibilities

  • Provide professional and positive service to customers and donors.
  • Operate cash registers and process transactions accurately.
  • Handle donations with care.
  • Sort, price, and merchandise donated goods according to company standards.
  • Maintain clean, safe, and organized work areas.
  • Support daily store operations and contribute to sales and production goals.
  • Work flexible shifts, including evenings, weekends, and holidays as needed.

Benefits

  • Hourly rate of $18.47.
  • Discount at Goodwill SoCal retail locations.
  • Discounts on dining, retail, theme parks, and movies through Goodwill Perks.
  • Employee Assistance Program offering mental and physical wellness, financial and legal resources, and career and education partners.
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