Retail Associate

GOODWILL SOUTH FLORIDA•Sunrise, FL
•$15 - $15

About The Position

The Retail Associate performs customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store. The position is part-time and located at the Sunrise 2 - Pine Plaza store in Sunrise, Florida. The salary range is $15.00 per hour. The job shift is listed as any, and travel is negligible. The role involves receiving donations and entering donor information using a smart device; sorting, testing, cleaning, and tagging merchandise; conducting sales transactions; maintaining clean store areas; and assisting customers. The employee reports maintenance issues and follows store procedures for handling cash and credit card transactions. The work environment is a general retail setting with usually moderate noise.

Requirements

  • High school education or equivalent, or a combination of education and experience.
  • Excellent customer service skills.
  • Knowledge of electronic devices.
  • Ability to read and comprehend simple instructions, correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Ability to follow detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Ability to stand and/or walk for long periods; use hands to handle objects; reach; and stoop, kneel, crouch, or crawl.
  • Ability to regularly lift and/or move up to 20 pounds and, with assistance, push or pull rolling carts weighing up to 530 pounds.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Ability to work a flexible schedule, including nights and weekends.

Nice To Haves

  • Six months of related experience or training is highly desirable.
  • Prior cashiering experience is a plus.
  • Bilingual English/Spanish skills are a plus, but not required.

Responsibilities

  • Greet donors, accept and unload donated materials, enter general customer information into a smart device, and thank donors for their donations.
  • Sort, separate, and hang clothing and household items.
  • Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
  • Conduct sales transactions and handle cash and credit card transactions according to procedures for voids, discounts, refunds, checks, and credit card payments.
  • Clean bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, merchandise counters, and other areas as needed.
  • Report issues requiring maintenance repairs.
  • Assist customers, price merchandise, help in fitting rooms, offer recycling bags, explain store operations, and use sales techniques to enhance sales and the store’s community image.
  • Maintain safety and security, follow organizational policies and procedures, and demonstrate punctuality, ethical conduct, and effective communication.
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