Retail Associate - Part Time (Tropicana Atlantic City)

Caesars Entertainment•Atlantic City, NJ
•Onsite

About The Position

The Retail Associate provides welcoming, efficient customer service in retail areas at Tropicana Atlantic City. The role involves assisting guests with merchandise purchases, promoting Caesars Rewards programs and card membership, and maintaining merchandise displays and the work area. Associates may work in any Retail Services area and may receive and stock packages, mark merchandise prices, advise customers on fashion and accessories, and maintain an accurate change bank. The position pays $16.00 per hour and requires a CER License.

Requirements

  • Excellent customer service skills.
  • Pleasant, poised personality.
  • CER License required.
  • Ability to lift 15 to 25 pounds.

Nice To Haves

  • Experience in a retail environment preferred.
  • Working knowledge of gift shop or boutique items.

Responsibilities

  • Demonstrate superior customer service through a positive attitude, enthusiastic interactions, warm greetings, and friendly farewells.
  • Create positive guest experiences, anticipate needs, provide fast and accurate service, check guest satisfaction, and resolve service issues.
  • Promote Caesars Rewards programs and card membership.
  • Assist customers with purchasing merchandise and promote positive customer relations.
  • Receive packages and boxes of various sizes and assist with stocking items.
  • Mark prices on merchandise as directed.
  • Advise customers on current fashions, garment styles suited to age and figure, and coordinating accessories with apparel.
  • Maintain accurate accounting of the change bank used for change and refunds.
  • Keep the work area neat and ensure merchandise is displayed in the proper area.
  • Complete special assignments as requested by upper management.
  • Lift 15 to 25 pounds.
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