Retail Associate

Columbia Sportswear Company • Livermore, CA

3d • $18 - $19

About The Position

Retail Associates are brand ambassadors who create exceptional in-store experiences through positive customer interactions and support Columbia Sportswear Company’s mission of connecting active people with their passions. They help customers find suitable products, maintain product availability and store presentation, process transactions, and support the Store Leadership team and store profitability. The role requires clear communication, problem-solving, and sales abilities, as well as teamwork and flexibility in a retail environment.

Requirements

• At least 16 years of age.
• Up to 2 years of experience in a position or specialization.
• Skill operating inventory and point-of-sale (POS) systems and other retail software tools.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
• Ability to move about frequently in an active environment and frequently adjust or move items weighing up to 40 pounds.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Provide exceptional customer service by responding to questions or issues about product features, benefits, and availability.
• Engage with customers to understand their needs and preferences, demonstrate and explain merchandise, and recommend suitable options.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform cash register transactions, including sales, returns, exchanges, and loyalty-program connections, efficiently and accurately.
• Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently.
• Support the Store Leadership team and contribute to store profitability.

Benefits

• Medical coverage with FSA/HSA options
• Dental insurance
• Vision insurance
• Well-being plans and wellness benefits
• 401(k) with company matching
• Routine time off
• Wellness time off
• Floating holidays
• Quarterly health and fitness reimbursement program
• Employee Assistance Program, including access to mental health and financial services and fitness-program discounts
• Paid Culture and Community Hours
• Paid Volunteer Hours
• Tuition Assistance Program
• Learning and development courses
• Employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands
• Life insurance
• Disability coverage
• Voluntary benefits, including accident, critical illness, hospital indemnity, and legal services
• Free, confidential, 24/7 counseling services through EAP+

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed