Retail Associate

Goodwill Southern California•Rancho Cucamonga, CA

About The Position

Goodwill Southern California is hiring Retail Associates to support its mission of Transforming Lives Through the Power of Work. Retail Associates help create a welcoming and organized shopping and donation experience, keep stores operating efficiently, and support community programs. The role involves customer and donor service, register operations, handling and merchandising donated goods, and maintaining the work area. Associates work flexible shifts, including evenings, weekends, and holidays as needed.

Requirements

  • Ability to read, speak, and write basic English.
  • Comfort using point-of-sale and basic computer systems.
  • Dependable, punctual, and motivated to work in a team environment.
  • Commitment to Goodwill’s mission and RISE values: Respect, Integrity, Service, and Excellence.

Nice To Haves

  • Some retail, sales, or customer service experience.

Responsibilities

  • Provide professional and positive service to customers and donors.
  • Operate cash registers and process transactions accurately.
  • Handle donations with care.
  • Sort, price, and merchandise donated goods according to company standards.
  • Maintain clean, safe, and organized work areas.
  • Support daily store operations and contribute to sales and production goals.

Benefits

  • Hourly rate of $16.90.
  • Discount at Goodwill SoCal retail locations.
  • Discounts on dining, retail, theme parks, and movies through Goodwill Perks.
  • Employee Assistance Program offering mental and physical wellness resources, financial and legal resources, and career and education partners.
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