Retail Associate

GOODWILL SOUTH FLORIDA • Plantation, FL

7d • $15 - $0 • Onsite

About The Position

The Retail Associate performs customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store. The position includes receiving donations, processing and preparing merchandise for sale, conducting transactions, maintaining store cleanliness, and assisting customers. The role is based at the Lauderhill Store in Lauderhill, Florida, and is full-time with a swing shift. The work environment is a general retail setting with usually moderate noise.

Requirements

• High school education or equivalent, or a combination of education and experience.
• Excellent customer service skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to use common-sense reasoning to follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.
• Demonstrate interpersonal skills, including listening without interrupting, managing emotions, focusing on resolving conflict, and openness to others’ ideas.
• Demonstrate clear oral communication and the ability to listen, clarify, and respond to questions.
• Demonstrate safety awareness, punctuality, ethical conduct, respect for others, and adherence to organizational policies, procedures, goals, and values.
• Regularly stand and/or walk for long periods; use hands to handle or feel items; reach; and stoop, kneel, crouch, or crawl.
• Regularly lift and/or move up to 20 pounds and, with assistance, push or pull rolling carts weighing up to 530 pounds.
• Vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Six months of related experience or training is highly desirable.
• Prior cashiering experience is a plus.
• Bilingual English/Spanish skills are a plus but are not required.
• Knowledge of electronic devices.

Responsibilities

• Greet donors, accept and unload donated materials, enter general customer information into a smart device, and thank donors.
• Sort, separate, and hang clothing and household items.
• Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
• Conduct sales transactions and maintain control of cash and credit card transactions, following procedures for voids, discounts, refunds, checks, and card payments.
• Clean bathrooms, floors, shelves, windows, the break room, store fixtures, fitting rooms, the dock area, the store exterior, and merchandise counters.
• Report issues requiring maintenance repairs.
• Assist customers, price merchandise, support fitting room operations, offer recycling bags, explain store operations, and use sales techniques that may enhance store sales and community image.
• Perform stocking, inventory management, sizing, and color coordination activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED