Retail Associate

Goodwill Southern California•Los Angeles, CA
•$18

About The Position

Goodwill Southern California is hiring Retail Associates to support its mission of Transforming Lives Through the Power of Work. The Retail Associate helps create a welcoming and organized shopping and donation experience, keeps store operations running efficiently, and supports community programs. The role involves customer and donor service, register operations, donation handling, sorting and merchandising goods, and maintaining a clean, safe work area. Associates contribute to sales and production goals and may work flexible shifts, including evenings, weekends, and holidays as needed.

Requirements

  • Ability to read, speak, and write basic English.
  • Comfortable using point-of-sale and basic computer systems.
  • Dependable, punctual, and motivated to support a team environment.
  • Commitment to Goodwill’s mission and RISE values: Respect, Integrity, Service, and Excellence.

Nice To Haves

  • Some retail, sales, or customer service experience.

Responsibilities

  • Provide excellent service to every customer and donor with professionalism and positivity.
  • Operate cash registers, process transactions accurately, and handle donations with care.
  • Sort, price, and merchandise donated goods according to company standards.
  • Maintain clean, safe, and organized work areas.
  • Support daily store operations and contribute to sales and production goals.
  • Work flexible shifts, including evenings, weekends, and holidays as needed.

Benefits

  • Discounts at Goodwill SoCal retail locations.
  • Discounts on dining, retail, theme parks, and movies.
  • Employee Assistance Program offering mental and physical wellness, financial and legal resources, and career and education partners.
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