Retail Associate

Goodwill Southern California•Baldwin Park, CA

About The Position

Goodwill Southern California is hiring Retail Associates to support its mission of Transforming Lives Through the Power of Work. Retail Associates help create a welcoming and organized shopping and donation experience, keep stores running efficiently, and support community programs. The role includes customer and donor service, transaction processing, handling donations, sorting and merchandising goods, and supporting daily store goals. Shifts may include evenings, weekends, and holidays as needed.

Requirements

  • Ability to read, speak, and write basic English.
  • Comfort using point-of-sale and basic computer systems.
  • Dependable, punctual, and motivated to support a team environment.
  • Strong commitment to Goodwill’s mission and RISE values: Respect, Integrity, Service, and Excellence.

Nice To Haves

  • Some retail, sales, or customer service experience is preferred.

Responsibilities

  • Provide professional and positive service to customers and donors.
  • Operate cash registers and process transactions accurately.
  • Handle donations with care.
  • Sort, price, and merchandise donated goods according to company standards.
  • Maintain clean, safe, and organized work areas.
  • Support daily store operations and contribute to sales and production goals.

Benefits

  • Discount at Goodwill SoCal retail locations.
  • Discounts on dining, retail, theme parks, and movies through Goodwill Perks.
  • Employee Assistance Program offering mental and physical wellness, financial and legal resources, and career and education partners.
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