Retail Associate

Ross Dress for Less • West Des Moines, IA

2d

About The Position

The Retail Associate helps ensure customers have a positive shopping experience by providing courteous, prompt service, maintaining a safe and clean store, and presenting merchandise according to company standards. Associates are expected to perform assigned tasks throughout their working hours and work in different areas of the store as business needs require. Additional tasks may be assigned when they support customer-service and operational goals. Morning and weekend availability is required.

Requirements

• Morning availability is required.
• Weekend availability is required.

Responsibilities

• Practice safe behaviors, maintain awareness on the sales floor, keep emergency exits clear, and promptly correct or report unsafe conditions.
• Treat customers and fellow associates respectfully and courteously, and represent the company brand with integrity and professionalism.
• Greet customers, assist with merchandise and questions, respond promptly to service calls, and handle customer issues or refer them to Store Leadership when needed.
• Operate the register and follow policies and procedures for cash, check, charge-card, refund, void, offline, and other transactions.
• Maintain clean merchandise, customer, and team areas by performing tasks such as sweeping, mopping, dusting, wiping surfaces, replenishing restroom supplies, and disinfecting high-touch areas.
• Complete daily sizing and recovery to keep the store neat, clean, organized, and merchandised to company standards.
• Move newly received merchandise to the sales floor promptly and merchandise it according to company practices and monthly presentation guidelines.
• Maintain familiarity with merchandise and brands to assist customers.
• Follow loss-prevention awareness, merchandise-protection, Mark-Out-of-Stock, and disposal-approval procedures.
• Safeguard confidential information, cash, credit-card information, and merchandise.
• Work efficiently, demonstrate urgency, and maximize productivity by following store best practices.

Benefits

• Career growth and development opportunities
• Continuous learning opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed