Retail Associate (PT)

Red Wing Shoe Company•Fort Wayne, IN

11h•$15 - $21•Onsite

About The Position

The Retail Associate promotes and supports Red Wing Shoe Company’s brand image through professional selling, customer loyalty, and long-lasting customer relationships. The role guides customers through the Ultimate Fit Experience (UFX), sells premium products, recommends and explains accessories, and provides conscientious customer service. It also supports daily store operations, maintains sales-floor presentation and housekeeping standards, and contributes to a safe and healthy retail environment.

Requirements

High school diploma/GED or equivalent work experience.
Must be age 18 or older within 30 days of application.
1–2 years of relevant experience.
Results-oriented.
Effective written and verbal communication skills.
Computer utilization skills.
Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.

Nice To Haves

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
Profit and loss knowledge.
Curiosity, passion for new ideas, and an interest in driving growth.
Problem-solving skills.
Retail footwear experience.

Responsibilities

Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
Recommend appropriate accessories and educate customers about their benefits.
Generate industrial sales leads.
Achieve and exceed daily productivity and sales goals.
Maintain the sales-floor presentation, store signage, and housekeeping standards.
Maintain product knowledge and proficiency with technical and operating standards through continuous learning.
Maintain a safe and healthy work environment by following organizational standards and legal regulations.
Provide direct support in the daily operations of the retail store.
Maintain knowledge of the company’s electronic communication software to obtain necessary information.
Establish, follow, and enforce organizational quality-system standards to maintain quality service.
Uphold Red Wing Shoe Company’s core values and conduct oneself in accordance with company policies.
Perform additional duties as required.
Build collaborative relationships with people the employee works or interacts with.
Perform housekeeping tasks, including vacuuming, mopping and waxing floors, washing windows, using disinfectant chemicals, handling trash and recycling, and installing or maintaining furniture, fixtures, and displays.