Retail Associate-PT

LAND OF LINCOLN GOODWILL INDUSTRIES INC•Effingham, IL

5d•$15 - $15•Onsite

About The Position

Retail Associates are the face of LLGI’s mission to customers and the community. They are expected to work with integrity and a positive attitude while handling donated goods, collecting donations, processing and pricing merchandise, stocking and merchandising, completing register transactions, and recovering the sales floor. Associates are customer- and donor-focused, work with minimal supervision, and respond to business demands. They are trained to perform a variety of duties and may be assigned to any store function.

Requirements

Must be at least 16 years of age.
Basic math skills.
Ability to interact with people with disabilities in a way that respects their dignity, privacy, and confidentiality.
Clear verbal communication skills.
Ability to work independently while contributing to a strong team atmosphere.
Sensitivity and ability to communicate with a diverse population, and promote diversity and inclusion.
Professionalism, integrity, ethical behavior, and sound business conduct.
Ability to understand and follow LLGI policies and procedures.
Consistent attendance and punctuality on scheduled workdays.
Ability to lift or move up to 50 pounds safely and work with shelving and racks up to 10 feet high.
Ability to push and pull clothing racks holding up to 100 pieces and weighing at least 150 pounds, and wheeled carts averaging 150 pounds.
Ability to bend and reach into gaylords up to five feet high.
Manual dexterity to operate cash registers and tagging equipment and to fasten and unfasten buttons, snaps, and zippers.
Ability to stand for long periods and perform extended combinations of stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing, and pulling.
Visual acuity to evaluate the quality of donated items.
Ability to identify odors when evaluating donations, including mold, must, dust, bodily fluids, or urine.

Responsibilities

Provide excellent customer service to customers, donors, and other stakeholders.
Perform register transactions accurately and maintain register stock levels according to standards.
Follow housekeeping standards and perform janitorial and housekeeping duties as assigned.
Pull, price, rotate, size, and hang clothing; merchandise and recover the sales floor; and maintain product levels and an organized store.
Understand and achieve quotas and sales goals; follow sales-floor procedures, ensure quality, and correct quality problems.
Accept, check, unload, and process customer donations using GRATIS; maintain daily donation records and perform donation-door opening and closing procedures.
Unload, inspect, sort, grade, price, and process donated goods according to current procedures and quality specifications; assign items to appropriate bins and staging areas.
Unload and load trailers and straight trucks according to standards; transport stock between workstations and place products in proper containers for the sales floor.
Manage time and complete work efficiently to production standards; be accountable for completing duties and meeting production goals.
Support team success by involving others in work processes, decisions, and actions; assist processors by swapping full equipment for empty equipment.
Help price furniture and move it from the donation door directly to the sales floor; cut cardboard and fill cardboard gaylords.
Pull products from the sales floor to meet specifications before transferring them to the warehouse.
Maintain professionalism, integrity, ethical conduct, and confidentiality of operational, financial, and personnel information.
Follow LLGI safety guidelines, policies, and procedures, and embrace the organization’s mission, vision, and values.
Perform other duties as assigned.