Retail Associate-PT
About The Position
The Retail Associate is the face of the organization’s mission to customers and the community. This role handles donated goods and supports store operations, including collecting donations, processing and pricing merchandise, stocking and merchandising, operating the cash register, and recovering the sales floor. Associates are expected to provide customer- and donor-focused service, work with integrity and a positive attitude, operate with minimum supervision, and respond to business needs. The role may be assigned to any store function and includes other duties as assigned. The position is part-time at the Quincy Store in Quincy, Illinois. It is classified as non-exempt, is not safety-sensitive, and does not involve authorized driving or supervision. The organization’s mission is to help people become self-sufficient through the power of work, and its vision includes leadership in environmental sustainability.
Requirements
- Must be at least 16 years of age.
- Basic math skills.
- Ability to communicate information clearly verbally and interact respectfully with people with disabilities and a diverse population, protecting dignity, privacy, and confidentiality.
- Ability to work independently while fostering a strong team atmosphere.
- Professionalism, integrity, ethical conduct, and ability to follow organizational policies and procedures.
- Ability to consistently attend work and arrive on time on scheduled workdays.
- Ability to lift or move up to 50 pounds safely and handle merchandise on shelving and fixtures up to 10 feet high.
- Ability to push or pull clothing racks holding up to 100 pieces and weighing at least 150 pounds, and wheeled carts averaging 150 pounds.
- Ability to bend and reach into containers up to 5 feet high; stand for long periods; and perform extended periods of stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing, and pulling.
- Manual dexterity to operate cash registers and tagging equipment and handle clothing fasteners.
- Visual acuity to evaluate donated items for quality and ability to identify undesirable odors in donations.
Responsibilities
- Provide excellent customer service to customers, donors, and other stakeholders.
- Perform register transactions accurately and maintain register stock according to standards.
- Follow housekeeping standards and perform assigned janitorial duties.
- Pull, price, rotate, size, and hang clothing; merchandise and recover the sales floor; and keep products and the store clean, organized, and properly categorized.
- Understand and achieve quotas and sales goals; follow sales-floor procedures and address quality problems.
- Accept, unload, inspect, sort, grade, price, and process donations according to current procedures and quality specifications, including using GRATIS at the donation door.
- Maintain accurate daily donation records and perform opening and closing donation-door procedures.
- Load and unload trailers and straight trucks according to standards.
- Transport stock between workstations and place products in appropriate containers or staging areas for the sales floor or warehouse.
- Manage time and complete work efficiently in accordance with production standards and goals.
- Support processors by exchanging full equipment for empty equipment, help price furniture and move it from the donation door to the sales floor, and assist with cutting cardboard and filling cardboard gaylords.
- Follow safety guidelines, organizational policies and procedures, and confidentiality requirements; demonstrate professionalism, integrity, and ethical behavior.
- Work effectively in a team environment and contribute to team success.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
