Retail Associate

Columbia Sportswear • Baraboo, WI

7d

About The Position

As a Retail Associate at Columbia Sportswear Company, you serve as a brand ambassador and help create exceptional in-store experiences through positive customer interactions. You use problem-solving and sales skills to answer customer questions, recommend products, and support customer service and teamwork. Associates also help maintain product availability, create visual displays, assist with checkout, and support the Store Leadership team in advancing the company’s mission of connecting active people with their passions.

The role involves customer service, merchandising, store cleanliness and safety, cash register transactions, and handling product flow. The schedule is flexible and may change seasonally or in response to location-specific business trends or forecasts. The posting states a pay rate of $15.00 per hour and that applicants must be at least 16 years old.

Requirements

• Must be 16 years of age or older.
• Up to 2 years of experience in a position or specialization.
• Skill operating inventory and point-of-sale (POS) systems and other retail software tools.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.
• Ability to frequently move about in an active environment and frequently adjust or move items weighing up to 40 lbs.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Respond to customer questions or issues about product features, benefits, and availability, and understand customers’ needs and preferences.
• Demonstrate and explain merchandise, suggest suitable options, and make product recommendations.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform cash register transactions, including sales, returns, exchanges, and connecting customers to the loyalty program, efficiently and accurately.
• Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently to contribute to store profitability.
• Support the Store Leadership team and contribute to positive customer experiences, customer service, and teamwork.

Benefits

• Flexible work schedules with opportunities for advancement.
• Wellness time off to support health and wellness.
• Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear brands.
• Employee Assistance Programs (EAP), including access to free mental health and financial services and fitness program discounts.
• For temporary employees, a 401(k) plan with company match, subject to age and hours-worked eligibility requirements.
• For temporary employees, Wellness Time Off complying with applicable state and local paid leave laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed