Retail Associate

Columbia Sportswear•St Augustine, FL

About The Position

As a Retail Associate at Columbia Sportswear Company, you serve as a brand ambassador and help provide exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions, make product recommendations, and support customer service and teamwork. Associates help ensure product availability and appealing visual displays, assist customers, process checkout transactions, and support the Store Leadership team in advancing the company’s mission of connecting active people with their passions.

Requirements

Be at least 16 years of age.
Have 2 or fewer years of experience in a position or specialization.
Have skill operating inventory and point-of-sale (POS) systems and other retail software tools.
Be able to communicate clearly with others.
Be available to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Respond to customer questions and issues about product features, benefits, and availability.
Engage with customers to understand their needs and preferences, demonstrate and explain merchandise, and recommend suitable options.
Maintain store standards for visual merchandising, cleanliness, and safety.
Retrieve merchandise from the sales floor, stock room, or other inventory locations.
Complete cash register transactions, including sales, returns, exchanges, and loyalty program connections, efficiently and accurately.
Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently.