Retail Associate

Goodwill Southern California•Norco, CA

About The Position

Goodwill Southern California is hiring Retail Associates to support its mission of transforming lives through the power of work. Retail Associates help create a welcoming and organized shopping and donation experience, keep stores operating efficiently, and support community programs. The role involves serving customers and donors, handling transactions and donations, preparing and merchandising donated goods, and maintaining the store environment. Associates may work flexible shifts, including evenings, weekends, and holidays as needed.

Requirements

  • Ability to read, speak, and write basic English.
  • Comfort using point-of-sale and basic computer systems.
  • Dependable, punctual, and motivated to support a team environment.
  • Commitment to Goodwill’s mission and RISE values: Respect, Integrity, Service, and Excellence.

Nice To Haves

  • Some retail, sales, or customer service experience.

Responsibilities

  • Provide excellent service to customers and donors with professionalism and positivity.
  • Operate cash registers, process transactions accurately, and handle donations with care.
  • Sort, price, and merchandise donated goods according to company standards.
  • Maintain clean, safe, and organized work areas.
  • Support daily store operations and contribute to sales and production goals.

Benefits

  • Discount at Goodwill SoCal retail locations.
  • Discounts on dining, retail, theme parks, and movies through Goodwill Perks.
  • Employee Assistance Program with mental and physical wellness, financial and legal resources, and career and education partners.
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