Retail Associate

TJX Companies • Edina, MN

7d • $15 - $16 • Onsite

About The Position

The Retail Associate is responsible for delivering a highly satisfying customer experience by engaging with customers, following customer experience principles, and maintaining a clean and organized store environment. The role follows operational, merchandising, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs.

The associate models customer experience practices with internal and external customers and supports a positive store culture through honesty, integrity, and respect. The position includes handling customer purchases and returns, promoting credit and loyalty programs, processing merchandise for the sales floor, maintaining merchandising standards, and participating in store recovery, cleanliness, safety, and shrink-reduction efforts. Other duties may be assigned.

The role is at Marshalls Store 0538 in Bloomington, Minnesota. Starting pay is USD $15.00 to $15.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Maintain the merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain organization, cleanliness, and recovery standards on the sales floor and participate in maintenance and cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Follow all labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates meeting service or hours requirements
• Medical, dental, and vision coverage for associates meeting service or hours requirements
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for eligible associates
• Short- and long-term disability coverage for eligible associates
• Paid parental leave for eligible associates
• Paid holidays, vacation, and sick time for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed