Retail Associate Production - Colonial Heights

Goodwill Of Central And Coastal Virginia•Colonial Heights, VA

About The Position

Contribute to Goodwill’s mission in a retail store by maximizing efficiency, store appearance, and customer and associate satisfaction. Process donations promptly for placement on the sales floor. This role involves inspecting, sorting, tagging, and preparing donated goods according to the Retail Operations Manual and productivity standards. The associate works in a fast-paced team environment, follows safety, asset-protection, uniform, and privacy procedures, and may be cross-trained in production and customer service positions. No previous experience is required. A high school diploma or GED is preferred, though a combination of education and work experience will be considered. The position requires successfully passing a criminal background check. The associate does not have supervisory responsibilities and is not required to drive as part of the job. The role follows a four-week set rotational schedule that includes days, nights, weekends, and holidays; the schedule may change based on business needs and holiday hours.

Requirements

  • No previous experience required.
  • High school diploma or GED preferred; a combination of education and work experience will be considered.
  • Must successfully pass a criminal background check.
  • Must be able to lift up to 50 pounds and frequently lift and/or carry objects weighing up to 25 pounds.
  • Must be available to work evenings and/or weekends as business needs dictate.
  • Must work a four-week set rotational schedule that includes days, nights, weekends, and holidays; schedule may change due to business needs or holiday hours.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Inspect donations and raw materials for quality and marketability according to the Retail Operations Manual.
  • Sort raw materials into categories for store use, salvage, or disposal.
  • Stand and tag donated items according to Goodwill’s rotation system.
  • Stand and hang sorted goods for the retail sales floor in accordance with productivity standards.
  • Produce the required number of items each day according to Goodwill’s minimum standards.
  • Follow the uniform dress code.
  • Maintain an enthusiastic and positive attitude and work effectively as a team member in a fast-paced environment while handling multiple priorities and learning new procedures.
  • Be available for cross-training in multiple production and customer service positions.
  • Follow asset-protection control and compliance procedures.
  • Communicate effectively with customers, peers, and management.
  • Adhere to the work schedule.
  • Meet the physical requirements of daily responsibilities.
  • Follow Goodwill safety rules and regulations.
  • Follow procedures for protecting confidential information and its privacy and security.
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